Rental Conditions

The following conditions apply when you rent a car from Talia Rent A Car. Please read them carefully before booking.

Minimum Age and Driving Licence

Minimum age

• Age 22 for economy group cars (Renault Clio, Symbol, Fiat Egea, Linea, Hyundai Accent Blue, VW Polo, etc.)

• Age 27 for luxury group cars (Toyota Corolla, Ford Mondeo, VW Passat, etc.)

• Age 32 or over for VIP group cars (BMW, Mercedes C180, E200, E250, etc.)

Driving licence period

• At least 3 years for economy group cars

• At least 5 years for luxury group cars

• At least 7 years for VIP group cars

Documents Required at Pick-up

The conditions above are checked at pick-up. You can collect the car if you have your driving licence, Turkish ID card or passport, and credit card with you.

Deposit and Payment

Deposit

During rental, a credit card pre-authorisation or deposit of 3500 Euro is requested for economy cars and 1.250 Euro for VIP and luxury class cars. The deposit is refunded when the car is returned. There are no promissory notes in our contracts.

Payment

The total rental price is collected at the time of rental. The renter pays the rental fee at the applicable tariff on the day of pick-up, by bank transfer to Talia Rent A Car's accounts or by credit card.

Services Included in the Price

• Exempted Accident Insurance cover

• Vehicle maintenance costs, accident insurance, theft insurance and roadside assistance insurance

• Airport pick-up and drop-off fees

• VAT

Our cars are new models, serviced by authorised dealers and covered by warranty. The Exempted Accident Insurance covers damage in a collision. If the insurance conditions are met, it compensates the damage caused by the collision, with part of the amount, which varies by car group, borne by the customer. This insurance does not cover damage that does not result from a collision (parking damage, tyres, glass, headlights).

Mileage limit

The monthly mileage limit is a maximum of 4,000 km, and the daily limit is 135 km. Unlimited mileage is available at an extra charge. In Antalya the minimum rental period is 2 days; a 135 km daily limit applies to 2-day rentals, and unlimited mileage can be purchased on request.

Note: We may change prices without prior notice, but the price stays fixed for reservations already made. We recommend booking in advance so that you are not affected by price changes.

Services Not Included in the Price

• Fuel

• Motorway and bridge tolls (roads subject to special charges)

• Child seat

• Satellite navigation

Pick-up and Drop-off

The delivery fee depends on the pick-up point you choose and is shown during booking.

Traffic Fines

Traffic fines are the responsibility of the renter. If the car is held by the traffic authorities, that period counts as rental time.

Insurance Cover and Points to Note

When insurance cover becomes void

In the following cases the insurance cover is void and the resulting loss falls outside the scope of insurance:

• The car is driven by anyone other than the persons named in the rental contract

• The car is used outside normal conditions of use (driving with a very hot engine, on bad roads or with a flat tyre, filling with the wrong fuel, etc.)

• The car is used in breach of traffic rules (exceeding legal speed limits, running a red light, etc.)

• The car is driven under the influence of alcohol or drugs

• A load carried in the car causes damage or an accident

• The car is driven carelessly and without precautions (not adjusting speed to road conditions in rain, not keeping a safe following distance, etc.)

• An accident or theft is not reported immediately to the contact numbers given to the customer, or the car is left at the scene of an accident (except where a doctor's report proves an obstacle)

• The required reports (traffic and alcohol reports) are not obtained from the relevant authorities within 48 hours of an accident

• The original key cannot be handed over if the car is stolen

• The car is not returned without approval after the rental period has ended

• A load carried in the car causes damage to the car or to the other party

Damage to tyres, glass or headlights is not covered by the Exempted Accident Insurance; this insurance can be purchased separately. Financial compensation for damage caused to third parties is covered under the compulsory third-party liability insurance. The customer is responsible for amounts beyond the cover limits.

RENT A CAR comprehensive insurance

Talia Rent A Car insures its cars with RENT A CAR comprehensive (kasko) insurance. When renting a car, we recommend asking which type of comprehensive insurance applies and looking for the best quality of service rather than the cheapest option. Tyre blow-outs, broken glass and headlights, theft of the spare wheel and radio, and damage arising from use are outside the insurance cover.

What to Do in Case of an Accident

1. Without moving the car, go to the nearest police or gendarmerie station and obtain an accident report and an alcohol report. Otherwise all purchased insurance is considered void and every kind of loss, including material and moral losses caused to third parties, is collected from the renter.

2. Take the necessary safety measures at the scene, do not interfere with the damaged car, and record the names and addresses of the people involved and of witnesses.

3. In your statement, describe only how the incident happened; do not admit fault or liability in advance. Fault and liability are for the competent authorities to decide.

4. Deliver the Traffic Accident Report, the alcohol report and the witness details to Talia Rent A Car within 48 hours at the latest. If the car is stolen, notify the nearest police or gendarmerie station and Talia Rent A Car immediately.

Do not use the rented car under the influence of alcohol or drugs, or outside the legal speed limits. Otherwise the driver is held responsible for all damage and pays the rental fee for the days the car spends in repair and maintenance.

Cases Outside the Cover

1. Cases where there is no accident or alcohol report

2. Accidents that occur while the car is driven by a driver not named in the contract

3. The driver is under the influence of alcohol or drugs at the time of the accident

4. The driver does not hold a valid driving licence

5. Accidents caused by traffic violations and excessive speed

6. Cases where the driver is 100% at fault and single-vehicle accidents

7. Accidents and damage occurring outside the period stated in the rental contract

8. Accidents and damage occurring while towing, pushing or carrying another vehicle or any moving or stationary object

9. Accidents and damage occurring during races, speed tests, rallies or motor sports, or on roads closed to normal traffic or unsuitable for it

10. Accidents and damage occurring while carrying more passengers than permitted, non-luggage loads or explosive substances

11. Burns caused by a flammable substance without the start of a flame fire

12. Burns and stains on the upholstery

13. Tyre blow-outs resulting from incorrect use; the renter is fully responsible for the resulting damage

14. If the lessor cannot benefit from insurance compensation, in whole or in part, because of acts or omissions not attributable to the lessor, the lessor reserves the right of recourse against the renter for the loss it could not recover and for compensation for the car being out of service

15. All responsibilities arising from the user belong to the customer

General Conditions

1. The car is given to the renter for the stated period on condition that these conditions are observed. The renter agrees to return the car in the same way, at the place where it was collected, on the day and time stated in the contract. The rental period can be extended with 48 hours' notice, with the approval of Talia Rent A Car and by adding the necessary amount to the deposit.

2. The renter agrees not to use the car for: carrying goods that are illegal under the law and other unlawful activities; towing or pushing another vehicle or trailer; races, speed tests, rallies and motor sports; use on roads closed or unsuitable for traffic; carrying more passengers than permitted, non-luggage loads or explosive or flammable materials; use under the influence of alcohol or drugs; carrying passengers or goods for payment.

3. At the time the contract is drawn up the renter must be at least 21 years old and show a valid driving licence held for at least two years for economy class cars.

4. The renter may not let third persons drive the car without the approval of Talia Rent A Car. The renter must have the identity, address and licence details of the person who will drive recorded in the contract. People who drive the car are jointly and severally liable with the renter even if they have not signed the contract.

5. The renter declares that the residence address in the contract is correct and will notify any change in writing immediately. Otherwise notices sent to the address in the contract are considered valid.

6. Apart from when driving, the renter must park the car in a safe place in accordance with traffic rules, closed and locked.

7. If the renter does not return the official documents (traffic licence, registration, insurance, plates) when returning the car, the renter pays the rent for the time until they are provided, and also the costs of obtaining replacements if they are lost.

8. If the car is confiscated or seized by the authorities because of an incident caused by the renter, the expenses of recovering it and the rent for the days that pass belong to the renter. If the car cannot be recovered, the renter pays its market value in cash and in one payment.

9. Traffic fines and any damage during towing by the traffic authorities belong to the renter; the period the car is held by the traffic authorities counts as rental time.

10. Because Talia Rent A Car does not manufacture the car, it cannot be held liable for accidents, losses or injuries resulting from mechanical or manufacturing defects in the car or its spare parts.

11. Cars cannot be taken abroad without the written permission of Talia Rent A Car.

12. The renter cannot assign, transfer or pledge rights arising from this contract, and cannot use the equipment in the car in a way that harms Talia Rent A Car.

13. The renter and Talia Rent A Car will give each other the necessary assistance in pursuing compensation rights against third parties; legal costs are shared in proportion to being in the right.

14. The renter consents in advance to the personal details in the rental contract being kept in the company file, and to their name being entered on a warning list in cases of breach of contract such as late payment of rent or late return of the car.

15. If the renter fails to comply with any of the conditions, Talia Rent A Car may take back the car immediately and, if it wishes, refund the rent paid in advance.

16. Talia Rent A Car may terminate the contract at any time without giving a reason or paying compensation, or may decline to extend it.

17. Fuel costs are borne by the customer. The car is received with an empty tank and returned with an empty tank.

18. During the rental period the renter has periodic maintenance (oil change, etc.) done free of charge at the nearest Talia Rent A Car office. If this is not possible, the renter has it done at an authorised service station and the cost is refunded against an invoice.

19. Repairs, spare parts and tyre replacement resulting from normal use and wear belong to Talia Rent A Car. Repairs, parts and tyre costs resulting from negligence and incorrect use (running without oil or water, freezing, tyre splitting, etc.), transport costs to bring the car back to where it was rented, and the out-of-service fee calculated at the applicable tariff belong to the renter.

20. Unless agreed in writing between the parties, no addition or change to these conditions is valid.

21. Disputes between the renter and Talia Rent A Car will be resolved in the Antalya Courts and Enforcement Offices under Turkish law.

22. Insurance: The rented vehicles are insured with compulsory third-party liability insurance within the limits of the legal policy, in accordance with the Highway Traffic Law, for third persons who suffer damage. Liability above these limits and claims for moral damages by injured persons and their relatives belong to the renter. The renter is responsible for losses from theft of the vehicle or any accident, for the cost of transport to bring the car back to where it was rented, and for the out-of-service fee during repair. A renter who agrees to pay the CDW (Collision Damage Waiver) and TP (Theft Protection) excess waiver premiums, set and signed at the start of the rental, at the daily prices is released from this responsibility if the obligations stated at the scene of an accident are fulfilled.

Long-Term (Fleet) Rental

Special prices apply to rentals of more than 1 month. For special rental prices, please call our head office: +90 535 470 5846.